Yes! Israel post standard mail or Express mail (80₪) options are available.
It usually takes up to 5 to 10 business days using Israel post standard mail, 1 to 3 business days using Express Mail.
When sending to the USA or Canada, it usually takes up up to a month using standard mail and 2 to 3 weeks using Express mail.
Yes, in Jerusalem and Tel Aviv areas.
Cost of service is 80₪.
Please go to https://annatel.family/en/user-manual.php and follow the instructions.
The “Freeze” mode temporarily disconnects phone service while maintaining your numbers.
You may freeze your line online or with one of our representatives.
To set up the freeze online, please go to client.annatel.us
🡪 Login with email and password
🡪 Choose the line
🡪 Click on “more information”
🡪 Freeze
The Freeze cost is 20₪/month per line.
You can update your information on the online portal at client.annatel.us
🡪 Login with email and password
🡪 Go to profile
🡪 Go to Personal information
🡪 Change your address or password
🡪 Save
It takes approximately 14-21 business days. After you place your order, you will receive an email with all the information required to port your US phone number. Once the number has been accepted for port in, we will notify you via email with the confirmed port in date. All porting information is required to be sent via email only. Our advice is to schedule it well in advance with a specific port-in date.
Yes, if the line is still open and active you can port the number into Annatel! The fee is included in the sim card activation fee.
Please visit our website to see the full plan details: https://www.annatel.us/en_US/offers/mobile-packages
You may place your order online at any time or by phone at any of the numbers provided below. Please note that we work Israeli hours.