Mobile My calls2021-04-25T14:07:39+02:00
Mobile > My calls
Can I set up a call forwarding to an existing US number?2021-04-18T18:40:58+02:00

Yes. The Mispari service provides unlimited call forwarding from your Israel & US phone number to your USA phone number. Anyone who dials your Israel/US phone number will be rerouted to your chosen USA phone number so that you never have to miss a call.

*The option to freeze the line and apply Mispari cannot be applied at the same time*.

It costs 20₪/month or partial month in addition to your monthly charge.

You can add this service from your customer area at client.annatel.us or by contacting us.

How can I see my call history online?2021-04-18T17:06:15+02:00

Go to client.annatel.us

🡪 Login with email and password

🡪 Choose line

🡪 More  information

🡪 Call details

How can I record a personalized outgoing message for voicemail?2021-04-18T17:05:21+02:00

Dial *151

🡪 Choose 1 for the Israeli number or 2 for the US/Canadian/UK number

🡪 Choose 0

🡪 Choose 4 to record a temporary outgoing greeting

 

 

Can I just push the voicemail button on my device to check my voicemail?2021-04-18T17:04:37+02:00

It will work on most devices. If it does not work, you’ll have to dial *151.

However, remember that by default voicemails are sent to your email. If you chose not to receive your voicemails by email, you will be able to hear your voicemails from here.

Don’t forget to delete listened to voicemails in order for your voicemail inbox not to be full.

How do I access my voicemail?2021-04-18T17:04:07+02:00

When an addressee leaves you a message, you will receive an email containing the voice message and all the information related to it (number calling, number called, duration of the message). If you want to change the email address, please contact us.

In order to set up your voicemail, dial *151 from your Annatel line. Choose the concerned line number and follow the instructions. To change your greetings, choose option 0 (voicemail options).

Why are my incoming calls going directly to voicemail?2021-04-18T16:59:10+02:00

Please ensure call forwarding and busy mode/Do Not Disturb are off and that the calls that are being redirected, are not on your phone’s blocked list.

How can I make international calls from within Israel and from abroad?2021-04-18T16:57:16+02:00

Please follow this format: +(country code)-(area code)-(phone number)

Ex: +1-323-555-4444

What is the cost of calls to Israel/USA beyond the 4000-minutes allotment?2021-04-18T16:56:50+02:00

Beyond your allotment, the cost is 0.30₪ per minute. For your full plan details, please visit our website and click on “More Details” and download the plans details from the following webpage : https://www.annatel.us/en_US/offers/mobile-packages/

Mobile > My calls
Can I set up a call forwarding to an existing US number?2021-04-18T18:40:58+02:00

Yes. The Mispari service provides unlimited call forwarding from your Israel & US phone number to your USA phone number. Anyone who dials your Israel/US phone number will be rerouted to your chosen USA phone number so that you never have to miss a call.

*The option to freeze the line and apply Mispari cannot be applied at the same time*.

It costs 20₪/month or partial month in addition to your monthly charge.

You can add this service from your customer area at client.annatel.us or by contacting us.

How can I see my call history online?2021-04-18T17:06:15+02:00

Go to client.annatel.us

🡪 Login with email and password

🡪 Choose line

🡪 More  information

🡪 Call details

How can I record a personalized outgoing message for voicemail?2021-04-18T17:05:21+02:00

Dial *151

🡪 Choose 1 for the Israeli number or 2 for the US/Canadian/UK number

🡪 Choose 0

🡪 Choose 4 to record a temporary outgoing greeting

 

 

Can I just push the voicemail button on my device to check my voicemail?2021-04-18T17:04:37+02:00

It will work on most devices. If it does not work, you’ll have to dial *151.

However, remember that by default voicemails are sent to your email. If you chose not to receive your voicemails by email, you will be able to hear your voicemails from here.

Don’t forget to delete listened to voicemails in order for your voicemail inbox not to be full.

How do I access my voicemail?2021-04-18T17:04:07+02:00

When an addressee leaves you a message, you will receive an email containing the voice message and all the information related to it (number calling, number called, duration of the message). If you want to change the email address, please contact us.

In order to set up your voicemail, dial *151 from your Annatel line. Choose the concerned line number and follow the instructions. To change your greetings, choose option 0 (voicemail options).

Why are my incoming calls going directly to voicemail?2021-04-18T16:59:10+02:00

Please ensure call forwarding and busy mode/Do Not Disturb are off and that the calls that are being redirected, are not on your phone’s blocked list.

How can I make international calls from within Israel and from abroad?2021-04-18T16:57:16+02:00

Please follow this format: +(country code)-(area code)-(phone number)

Ex: +1-323-555-4444

What is the cost of calls to Israel/USA beyond the 4000-minutes allotment?2021-04-18T16:56:50+02:00

Beyond your allotment, the cost is 0.30₪ per minute. For your full plan details, please visit our website and click on “More Details” and download the plans details from the following webpage : https://www.annatel.us/en_US/offers/mobile-packages/

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